Emergency shutdown: Mabandla substation

Date: Monday, 23 October 2023

Time: 10:00 – 17:00

Reason: Replacement of neutral earthing transformer

Areas affected: Kwanobuhle

All installations to be treated as live for the duration of the shutdown.

For queries regarding the shutdown, please call Des Swiegelaar on 041 392 4141 / Marielle de la Rey 041 392 4233.

EMERGENCY ELECTRICITY SHUTDOWN

What: Swartkops Substation 66 kV Reserve Busbar

Time: 08:00 – 14:00

Reason: Repair hot connection on 66kV Reserve Busbars

Substations / Areas affected:

SATS, Matomela, Kwaford, Kulati, Kwazakhele, New Brighton, Silvertown, Trident Steel, Struandale Ford, Armorplate, Delta, General Tyre, Struandale Industrial, Kenako Mall, Dora Nginza, Windvogel, Missionvale, Salt Lake, surrounds.

All installations to be treated as live for the duration of the shutdown.

For queries regarding the shutdown, please call Des Swiegelaar on 041 392 4141 / Marielle de la Rey 041 392 4233.

PLANNED WATER SHUTDOWN: STUDEBAKER STREET

The NMBM would like to inform residents that due to unforeseen circumstances, the planned shutdown has been rescheduled for 12 August 2023.

The Metro requires a 12-hour shutdown to conduct scheduled maintenance work on the pipeline. This is scheduled for Saturday, 12 August 2023.

Provision for water tankers will be made where necessary. The strategic placing of the tankers will be communicated on the NMBM social media platforms and can also be enquired from the Service Delivery Call Centre at 0800 20 50 50.

All efforts will be made to avoid interruptions to the water supply, however, we ask that residents exercise patience as the water supply restores throughout the next day.

Areas that could be affected should storage be depleted include Markman Industrial Area.

We sincerely apologise for the inconvenience this may cause.

Interruption of overdrive/Libby e-library services

There is currently no access to Libby/Overdrive and download reading material.

The Libraries sub-directorate is doing its best to restore normal services. We hope to have resolved the challenges as soon as possible

Library members can still visit our libraries for traditional library services.

We sincerely apologise for any inconvenience caused.

As from Wednesday, 05 July 2023, the Service delivery call Centre 0800 20 50 50 (Option 2), will only be available from 06:00am- 22:00pm

Customers can continue to report Water, Sanitation and other Service delivery matters at any time via the NMBM mobile app- available on your Devices App store.

The following options are available when dialing 0800 20 50 50:

For Municipal Account Queries press 1 (08:00am- 16:30pm)

For Water, Sanitation and other Service delivery matters press 2 (06:00am- 22:00pm)

For Electricity queries press 3 (08:00am-22:00pm)

To Report Vandalism press 4 (24/7)

For information on other departments, such as Health, Traffic, Libraries, Infrastructure & Engineering etc press 5