Notice Board:

Please note the Electricity swithc off of the Kudu substation for maintenance between the Municipal and Eskom substation.
When: 20 May 2018 - Time: 07H00 - 19H00. Areas affected: Greater Despatch area. Areas NOT affected: Areas fed from San Souci substation, these include: DaleviewReservoir Hills, Khayamnandi, the Industrial area, as well as sections Campher Park, Bothasrus,  Heuwelkruin and a small section on the border of Sentraal suburb.
 
All installations to be treated as live for the duration of the outage.

  NMBM Services Directory (I)

CATEGORY DESCRIPTION PORT ELIZABETH UITENHAGE DESPATCH
IPTS IPTS Contact centre Agent 1 - 041 506 7502
Email: tocagent1@mandelametro.gov.za



Agent 2 - 041 506 7503
Email: tocagent2@mandelametro.gov.za



Agent 3 - 041 506 7667
Email: tocagent3@mandelametro.gov.za
IVR (Interactive Voice Response) System Account Balance Enquiry 041 506 5533 041 506 5533 041 506 5533
IVR (Interactive Voice Response) System Account Payment (Pay-by-Phone) 041 506 5524 041 506 5524 041 506 5524
IVR (Interactive Voice Response) System Electricity Prepayment Purchase 041 506 5524 041 506 5524 041 506 5524
IVR (Interactive Voice Response) System Change of Postal Address 041 506 5520 041 506 5520 041 506 5520
IVR (Interactive Voice Response) System Voluntary Meter Reading 041 506 5528 041 506 5528 041 506 5528
IVR (Interactive Voice Response) System Copy of Latest Statement 041 506 5537 041 506 5537 041 506 5537
IVR (Interactive Voice Response) System Reporting of Alleged Theft, Fraudulent Activity or Damage to Municipal Property 041 506 5522 041 506 5522 041 506 5522
IVR (Interactive Voice Response) System SMS Services 31151 31151 31151