The
Revenue Management and Customer Care Sub-directorate of Budget and Treasury
Directorate have established the following sections to assist business:
- Business
Help-desk in the Customer Care Section - The purpose of
this Help Desk is to provide more efficient service to all businesses
within the Nelson Mandela Metro and out-of-town businesses who have
accounts with NMBM. This help-desk give assistance with municipal account
queries and account-related enquiries
- Business Collection Team in
the Debtor Management Section to negotiate affordable re-payment terms for
the repayment of arrears owing to NMBM
CONTACT BUSINESS HELP-DESK
Thelma Kolesky : Business Help Desk Consultant
Tel: 041-506 1788
Cell: 071 470 5792
Fax: 041-506 1304
Direct fax: 086 510
9331
BUSINESS COLLECTION TEAM
Ms Felicia Noah: Business Collection Team Section-head
Tel: 041-506 1828
Fax: 041-506 7243
- Re-payment
arrangement terms on offer in terms of Council’s approved Debt Collection
policy for Business Account holders:
- Where allowed, the
business must convert to a pre-paid metering system (where possible) and the
following arrangement may be concluded:
- Arrears up to
R50000.00: A down payment of 50%, or such variation approved by the Chief
Financial Officer: Budget and Treasury, of the amount in arrears (current
account excluded).
- A maximum monthly
repayment period of 12 months, with a minimum monthly instalment of
R1000.00 per month or three (3) months current account whatever is the
greater, plus payment of the current account.
- Arrears exceeding
R50000.00: must be referred to the delegated officer (Assistant Director:
Debtor Management) for affordable repayment instalments.
- The down-payment
indicated above cannot be waivered, but can be negotiated.
DEPOSIT POLICY FOR BUSINESSES (NON-DOMESTIC
CONSUMERS)
SMALL BUSINESSES
- Deposit amount between R500 and R10 000.
- 50 % of the deposit required to be paid in
cash and the balance in up to twelve equal interest free instalments.
- Deposit will be reviewed every six months to
be equal to two an half times the average monthly consumption.
MEDIUM BUSINESSES
- Deposit between R10 001 and R50 000.
- 60% of the deposit required to be paid in
cash and the balance in six equal interest free instalments.
- Deposit will be reviewed every six months to
be equal to two an half times the average monthly consumption.
LARGE BUSINESSES
- Deposit required in excess of R50 000.
- 60% of the required deposit to be paid in
cash and the balance in six equal monthly interest free instalments.
- Deposit will be reviewed every six months to
be equal to two an half times the average monthly consumption.
- Deposits of current businesses who default
will be reviewed every six months to be equal to two an half times the average
monthly consumption.
Builders/Plumbers opening an account
in their name during construction period - deposit will be reviewed monthly to
be equal to two an half times the average monthly consumption:
|
SERVICES |
CHARGES |
|
Credit
electricity meter |
R 500,00 |
|
Water |
R 500,00 |
|
Sewerage |
R 200,00 |
|
Refuse |
R 100,00 |
|
Total |
R1 300,00 |